Date Posted: 8/25/2014
The CVYSA Board of Directors would like to share with the club membership the results of the first club survey that took place at the end of the 2013-14 season. The survey was distributed electronically to all club members and the club saw an approximate 25% response rate. While we would have loved to have had all of the members respond, we are very grateful to those that did and we feel like the results obtained are extremely valuable and helpful. Not only did we receive excellent feedback in the form of response choices, but we also received many great and insightful comments.
The survey was conducted in an effort to quantify certain aspects of the programs CVYSA provides in order to continually develop and improve these services. The survey focused on the following areas: “Club Management & Operations”, “Coaching”, “Facilities, Gear & Training”, and “Overall Experience”. Please be advised that all responses received will remain completely anonymous. The Board of Directors and the Director of Coaching have analyzed the results of this past year’s survey and have used this data to identify areas to focus on going forward. The Board plans to continue to distribute surveys to club members at the end of each year so that it can evaluate the results, identify trends, continually seek improvement opportunities, and ensure that it is moving the club forward in the best interests of its membership.
The results of the survey can be found below and the Board hopes that you enjoy these findings. In the meantime, if any of our club members ever wish to contact the Board of Directors or Director of Coaching regarding any concerns they may have, please do not hesitate to do so.
Click the icon below to download the survey results: